Shipping & Exchanges

Free Shipping:

• FREE SHIPPING on all orders over $50 within the contiguous U.S.

Domestic Shipping:

• Ships from Dallas, TX within 3-5 business days (unless noted).
• Standard delivery typically arrives within 2-5 business days.
• Expedited 2-Day Shipping available at checkout.
• Email notification with tracking information once shipped.

International Shipping:

• We do not ship internationally at this time.

Payment Methods:

• Accepts Visa, MasterCard, American Express, Discover, PayPal, and Afterpay.
• Sales tax applied on Texas orders at local rates.
  

Satisfaction Guarantee & Exchanges:

• Our promise to you: 100% satisfaction guaranteed!
• We want you to love your RISE Candle Company goods as much as we loved making them for you. 
• If you’re not completely satisfied with your purchase, please contact our Customer Care team at contact@risecandlecompany.com within 14 days of receiving your order. Due to the nature of our products, store credit will be issued - no cash refunds.
• Proof of purchase is required to process your exchange/store credit request.